The surgery is staffed by trained receptionists from:

8.00am - 6.30pm (Monday, Tuesday, Wednesday, Thursday and Friday)   

The surgery is closed at weekends.

Requests for appointments and visits should be made between 8.00am and 10.00 am and via telephone only. Do not come to the Surgery to try and book an appointment.

Requests for non-urgent appointments e.g to see our Practice Nurse or Phlebotomist, test results and prescriptions are best made between 2pm and 4pm when staff have more time…

The surgery is staffed by trained receptionists from:

8.00am - 6.30pm (Monday, Tuesday, Wednesday, Thursday and Friday)   

The surgery is closed at weekends.

Requests for appointments and visits should be made between 8.00am and 10.00 am and via telephone only. Do not come to the Surgery to try and book an appointment.

Requests for non-urgent appointments e.g to see our Practice Nurse or Phlebotomist, test results and prescriptions are best made between 2pm and 4pm when staff have more time to attend to you.

Our amazing receptionists and care navigators continue to face abuse by our patients daily.

THIS IS NEVER ACCEPTABLE.

Our team is doing their very best for you. The fault is with the N.H.S,the lack of appointments and high demand are not the responsibility of hard working reception staff.

Bootle Village Surgery has a Zero Tolerance Policy. Any patient who continues to behave in this manner will receive a written warning that may result in removal from our practice list.

Bank Holiday Notice

The Surgery will be closed Monday 26th August

The Surgery will be open as usual Friday 23rd and reopen Tuesday 27th August. 

Please ensure you have enough medication to cover this Bank Holiday and bear in mind prescriptions are 48 hour turnaround. If you find you will need any medication please inform the surgery as soon as possible.